Adding a Single Divert

 

If you simply just want your virtual number to route through to a single office or mobile phone, then simply click on the option Divert.

 

divert 1

 

This will open a new popup box with blank fields for you to complete with your new target’s details.

Enter the destination number you wish to divert your number to and add a description if you require and set the duration. The duration is the number of seconds that the call attempts to ring the destination number before giving up.

 

divert 2

Click SAVE.

Don’t forget to SAVE the overall plan once you are finished to active the changes. This will now be a live change and all calls that now come in through the virtual number will be routed through to the new destination number.