Yes! A password is one factor of authentication where you enter your password when logging in. 2-factor, or multi-factor authentication (2FA, MFA) provides additional factors in authentication.
For example, once you have entered your password, you will receive a code on your mobile device, which you then have to enter on to the site. This provides an extra level of security.
All Windsor Telecom systems and apps are protected by your preferred 2-factor authentication application, including Google Authenticator.
2-factor authentication isn't mandatory to use when logging into our systems but it is highly recommended.