How to manage queues in Call Manager Plus

  1. Login to the My Windsor portal
  2. Click on My Products > My Cloud Telephony. This will redirect you to the new My Windsor portal.
  3. Click the cloud icon Cloud from the menu on the left   
  4. Select 'Call Manager Plus'
  5. Click on 'Queues' tab

You are able to view a summary of all your queues with an option to remove queues. View when a queue was created / updated and how many users are allocated to the queue, as well as the extension is assigned to that queue.