When you can't answer a call there's an option to be directly emailed any voicemail left. The voicemail to email feature will automatically send the file as an MP3 attachment to the desired email address. The voicemail audio can also be personalised.
This feature needs to go at the end of your plan as it will end the call, once the voicemail has been left.
Open your call plan, click to add technology and select Voicemail to email.
You can have up to 3 email recipients for a Voicemail file to be sent to and you can choose to personalise the message by uploading an audio. If you do not add an audio the generic voicemail message will play. Click the green Select button shown below to upload the audio file you wish to play to callers.
Alternatively, either click to upload from your computer or drag and drop from your emails/desktop. Any audio files you have uploaded will then appear in the list of File Names. Click Save.
Don’t forget to SAVE the overall plan once you are finished to active the changes.